A new business model

23 November 2020
3 min read

Matt Hadman talks to Craig Walsh, owner of Buxton Dental Practice, about why he decided to move away from the NHS and go membership-only after the practice reopened following lockdown.

MH: Why did you decide to move from being a mixed practice to fully private, and how did Covid-19 impact this decision?
CW: When I bought Buxton Dental Practice, I had a small NHS contract, a list of membership plan patients and a list of private PAYG patients. So, I had the opportunity to try these different elements and find which mix worked best for me.

I sat down and thought about what I loved doing most when I first came out of dental school and what I didn’t like doing now, and what I needed to do to get back to doing more of what makes me happy.

I thought about what kind of dentistry I wanted to provide, and I decided that to do that I had to be fully private and membership-only. This was just before we went into lockdown, which obviously put the brakes on everything.

Register now to continue reading

Thank you for visiting The Dentist. To read more, please register. Registration to the-dentist.co.uk allows you to enjoy the following benefits:


  • Unlimited access to the latest news, articles and video content

  • Monthly email newsletter

  • Podcasts and members benefits, coming soon!