Dental practice scores its first century thanks to happy patients

18 November 2021
1 min read
Published:

Surrey-based tooth-straightening clinic Ewell Orthodontics has the ultimate evidence that their patients are happy. The practice in Kingston Road, Ewell, has notched up more than one hundred five-star reviews on Google, with nearly one quarter of patients mentioning their delight with their treatment result.

Sophia Moore is the author of the 100th five-star review. Writing about her orthodontist Faiza Lewis and the team, she said, “The staff were always lovely and helpful, Faiza was super friendly and professional and did the best job straightening my teeth. I genuinely could not recommend this place enough.”

Google reviews are not just about getting feedback for your business. The testimonials can be analysed to learn how patients describe their experience. Having studied all the testimonials, the team found that more than one fifth of patients mentioned their treatment results, nearly one fifth mentioned their smile, just under one fifth praised the staff, whilst words like “happy”, “informative” and “options” were frequently used.

“Patients having orthodontic treatment should always have choices which are clearly explained, so we are delighted that this is an aspect of treatment our patients appreciate,” the clinic notes.

Mark Oborn, a specialist in digital marketing working in the dental sector, commented, "Collecting so many five-star Google reviews is a great achievement – not only do they reflect the high level of service and care that the practice offers, they also help to optimise the Ewell Orthodontics 'Google my Business' listing, ensuring the practice stands out both to potential new patients as well as Google in the search results; nice work Richard, Faiza and the team."