Meeting your patient's expectations

As a dental professional, it’s vital to cater to each patient's needs and unique requirements. It is also important to ensure that your practice is a comfortable and stress-free environment to help minimise patient anxiety and that you and your dental team communicate effectively with each patient. You should also carefully consider the equipment you use in practice to maximise treatment success.

Meeting patients’ expectations can be very challenging, however, by prioritising prevention, high-quality equipment, and minimising the risk of complications, clinicians offer the best possible chance of satisfaction. When patients are happy with the standards of care they receive, they are far more likely to return for further appointments in the future, boosting patient satisfaction and retention.

Prioritising prevention

Preventive dentistry is key for maintaining oral health and overall health, so it is vital that patients attend regular dental check-ups. This provides dental professionals the opportunity to monitor for changes in oral health, and make recommendations to prevent future issues. This might include oral hygiene advice, including the use of fluoride toothpaste, as well as dietary guidance, recommending a reduced sugar intake.