More claims successfully defended

15 August 2016
Volume 31 · Issue 6

Dentists are feeling the pressure from the current adversarial climate where complaints and claims are common, but the Dental Defence Union (DDU) revealed that it is defending more negligence claims successfully – with no compensation being paid in just under 60 per cent of dental claims in 2015. 

Following the newly released Medical Defence Union Annual Report for 2015, the parent company of the DDU, John Makin, head of the DDU, said: “The continued financial and other pressures on health services and their direct impact on clinicians who work within it, meant 2015 was another challenging year for our members. We recognise that dento-legal issues like complaints and claims contribute to this pressure and we saw a rise in members asking for our help with both in 2015.

“For the DDU’s part, we are working hard to ensure members are not disadvantaged by the current climate. While claims have increased over recent years, so has the DDU’s success rate in defending cases. In 2015, we only paid compensation in just over 40 per cent of dental claims, successfully defending the remaining almost 60 per cent. This is a good result, given that claimants’ solicitors carefully select the cases they believe are more likely to succeed. However, unmeritorious claims still take their toll on members and there is a considerable cost to the DDU in investigating and responding to so many of them.

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