Panicked and angry?

25 November 2010
Volume 26 · Issue 11

Jonny Landau guides you through CQC registration.

I went to my dentist last week.  He’s a close member of my family and an outstanding dentist, but I couldn’t help wondering if the pain I felt after leaving was in some small way the consequence of me telling him that much of my work was Care Quality Commission related.  Perhaps I should have been more clear that I do not work for CQC; I advise the regulated not the regulator.

I’m not being entirely serious, of course.  My dentist is a most consummate professional like most dentists and would never cause anyone undue pain.  It is true to say, however, that the whole process of applying for CQC registration leaves him frustrated and irritated.  That feeling is undoubtedly shared by much of the profession.  After all, why should regulators with no dental experience or qualifications be considered qualified in any way to make judgments about standards of treatment?  And in any event, what cavity in General Dental Council regulation did the health department consider needed filling by CQC?

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