Predictable endo
Mark Allen explores how to improve your clinical work.
While many dentists and endodontists carry out root canal treatment on a regular basis, it can still be a high-risk procedure and one that the patient perceives to be very painful. Even though, oftentimes, pain can be managed effectively both during and following treatment, root canal treatment can cause patients stress and discomfort, and some may feel that they haven’t received the best care. As a clinician, it is your responsibility to ensure that the most appropriate steps have been taken at every stage to minimise any risks to their health and to produce the best possible result for your patient.
The threat of litigation
Today’s dentistry is commonly intertwined with litigation, with some clinicians choosing to practice defensively to minimise the risk of patient complaints. While some complaints are justified, with mistakes, not an impossibility, at times, litigation could have been avoided with the correct steps in place. Dentists do all they can to provide the best possible care to their patients but are still picked up by claimant lawyers if they have not taken the necessary actions to accurately document all events, conversations, and risks at every stage of a procedure or routine care. Because of this, communicating effectively with all patients and taking comprehensive records are crucial for providing patients with excellent results and reducing the risk of complaints and litigation.
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