Birchgrove Dental Practice offers a variety of services including cosmetic braces, dental implants, tooth whitening and routine dental services.
After years of working under other practitioners, Craig Lewis wanted to own his own practice so that he would have the freedom to develop the business as he wished. Having qualified from the Cardiff Dental School in 2011, as well as working within the locality for six years, Craig was keen to establish his own practice in the city.
Craig approached NatWest for support and was put in touch with relationship director Khushboo Patel, a specialist in the healthcare sector, who personally ensured that all requirements were met.
The new practice is modern and state of the art, with two functioning surgeries. An additional dental chair has been installed which will provide the practice with the capacity to increase their patient list, and the digital imaging equipment and full mouth X-ray scanner will give a more thorough level of service.
Catering for all, the practice offers early morning and lunchtime appointments for those with work commitments, as well as guaranteed emergency appointments for both current and new patients.
Craig said: “The process of gaining funding from NatWest ran very smoothly and we experienced no hiccups throughout it. Khushboo was available around the clock and any day of the week to fit with my schedule. She was extremely efficient and professional at every stage, whilst providing an extremely high service above and beyond what I thought a bank could offer.
“All the pieces of the puzzle came together as promised, whilst I was kept in the loop every step of the way. I would highly recommend NatWest and Khushboo to anyone requiring a bespoke and friendly service. I will be using their services again as I continually improve and expand upon our services. We have solidified a strong business relationship that I have confidence in.”
Khushboo commented: “Birchgrove Dental offers a complete service to customers, from routine dentistry to cosmetic. Craig has a keen eye for business and is constantly developing the surgery to better suit his employees and patients. I look forward to supporting Craig and the practice in the future.”