When Miele Professional designed its products for the dental market, it thought about more than just what type of machine would give the best performance for its dental customers. It considered how the machines would fit into a surgery, where the best position would be for the dental team, how to make regular testing and recording as simple as possible and also how to ensure that the machines were functioning at their very best.
This ‘360 approach’ to dental means that Miele Professional is able to help customers right from the initial concept stage through to the final install within the surgery - and beyond.
The journey starts with planning the reprocessing room. In order to make this as effective as it can be, a Miele partner can provide you with assistance to maximise the space available. This can help you to increase capacity and the smooth flow of equipment around the room. The installation is also taken care of by expert technicians to ensure that the whole process is one less thing you need to worry about.
Cleaning, disinfection and sterilisation
Having spoken to many customers, Miele knows that hygiene is a big challenge in dental surgeries. At its most basic, four instruments are needed for each treatment session. These instruments need to be cleaned, disinfected and sterilised after use in a process that has been validated. The gold standard is to produce an efficient process that provides both protection and security to surgery staff and patients.
Miele understands the value of freeing up time for the staff – personnel are one of your most valuable resources, after all. If the equipment in the dental surgery helps to optimise the use of surgical staff, then it’s already providing a benefit to your practice. Add to this the fact that the operation of the equipment is simple and convenient, and you can see why so many choose Miele as a solution.
Miele offers thermal disinfectors that provide the right solution for any size of dental practice. With Miele, you can be assured of exceptional performance, efficiency and safety. Flexible combinations of baskets and inserts help to facilitate the highest possible throughput.
Gentle but thorough reprocessing of dental instruments is vital to keep them in perfect shape. There are many things which can impact the effectiveness of reprocessing, such as temperatures, water hardness and pH values.
Test systems and process data documentation
Control in healthcare environments is vital to protect patients and staff. Reprocessing can be tracked, traced and evaluated when using Miele Professional systems. Test systems and documentation software can be accessed on PCs, laptops and even on mobile devices to make this process as simple and transparent as possible.
A quality indicator for the sterilisation cycle is provided by regular performance tests as well as steam penetration testing (to EN 867-5). This provides immediate reassurance and monitoring of the excellence of reprocessing.
One of the advantages of a Miele machine is its integration of the DataDiary app, a direct communication and data transfer between the machine any smartphone devices. This collects all the data and means that protocols can be generated as PDF files and transferred directly into patient management systems. This automation saves huge amounts of time for dental staff as well as providing complete compliance with legal requirements relating to documentation standards.
Service
The on-going maintenance of your equipment is also Miele’s priority. Miele has a team of expert technicians delivering support to all of its dental customers throughout the UK and Ireland. Regular maintenance, repairs and performance qualifications are carried out by fully qualified professionals to ensure maximum uptime of your equipment and to optimise its performance. Due to the care and attention to detail Miele puts into manufacturing its products, dental practices will benefit from extreme longevity and the availability of spare parts even if the machine is no longer listed.
Protecting our planet
Miele has been working closely with both dentists and instrument manufacturers for many years and has developed first-hand knowledge of how to manufacture products that are practical for everyday use. But alongside this sits a commitment to developing sustainable technologies with processes that are both efficient and gentle for the treatment of valuable dental resources. During production, there is a focus on only using high-quality recyclable materials to extend the life of machines and enable the reuse of raw materials at the point of disposal. Miele also seeks to optimise water and energy requirements to help its customers reduce their costs and environmental impact.
Summary
Miele’s 360 approach to dental customers means it strives to provide the best possible solution at every stage. From design and installation through to ongoing maintenance and performance of the machines – no area is left to chance. If you are looking for an equipment partner, then look no further than Miele Professional.
For more information visit Solutions for dentists (miele.co.uk)